Sortilege

At LEFARC Shop we want our customers to feel 100% satisfied with the products they are purchasing.

Because our products are of animal origin, there are some characteristics that we want to make known to our final consumer in order to make them understand a little more about the characteristics that an original leather of 100% animal origin contains.

1.- There may be slight variations in tone between one order and the next.

2.- It may present some natural neck marks.

3.- The skin may have iron marks in some cases.

4.- It may have marks that were acquired during the life of the animal, such as; insect bites, scars, stretch marks, scratches, etc.

5.- It may have some holes due to mechanical drying, tanning process, sampling for laboratory tests.

6.- There may be a variation in size, because our products are of animal origin.

7.- Catalog prices are subject to change without prior notice.

We will not accept any return of product that comes with the following characteristics.

-Chopped up

-Painted or Scratched

-Manipulated in some way

-Out of its original packaging

-Damaged by shipping and transportation.

To authorize a change, the client must pay for the return shipment to our company, where our technical team will then review the skin and the requested return will be evaluated.

*If the change is requested by LEFARC error, the shipping cost is covered by the company.

The final consumer by accepting and making the payment for any of our products is accepting these conditions and characteristics.

- Any change is valid for 7 calendar days from the date of delivery to the customer..

- For purchases made online it is necessary that the change be notified to WhatsApp customer service +52 1 477 347 6122 with hours from Monday to Friday from 9:00 am to 6:00 pm..

With the following data:

*Order reference.

*Reason for change.

*Product photography..

- Any item purchased online can be returned for the following reasons:as:

- If there is a mistake in the article sent.o.

- Changes in the product will be subject to the state of the product. In the event that LEFARC considers that the product has been mistreated, damaged or altered by the client, the change will be denied.o.

- Under no circumstances can the exchange or refund be made if the item shows signs of abuse or use.so.

- Refunds do not apply to liquidation or discounted products..